The hotel attaches great importance to the protection of your personal data; we do everything we can to guarantee your privacy. This Privacy Statement clarifies how carefully we handle personal data. We are responsible for the processing of your personal data. If, after reading this Privacy Statement, you have any questions or wish to contact us, you can do so by e-mail:firstname.lastname@example.org (e-mail address of our partner hotel).
The hotel complies in all cases with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
Your personal data is processed by us for the following purposes:
• Making a reservation
• Issuing a quotation
• Sending (option) confirmations
• Providing information regarding the booked stay
• Sending newsletters (provided you have given permission for this)
• Providing information related to lost property
For the above purposes, we may request the following personal data from you:
• Name and address details, telephone number, e-mail address
• Identification and, if applicable, a license plate (at check-in)
• Payment information for agreements, such as an IBAN number and a payment reference
We may provide the information you provide to us to third parties if this is necessary for the implementation of the purposes described above. We use a third party to send newsletters. We don't pass on personal data to parties with whom we have not concluded a processor agreement. We make the necessary arrangements with these parties (processors) to guarantee the security of your personal data.
We will not provide the information you provide to other parties unless this is legally required and permitted. For example, if the police request (personal) data from us in the context of an investigation, we must cooperate and are then obliged to provide this data. We can also share personal data with third parties provided you give us written permission to do so. We do not provide personal data to parties located outside the EU.
We do not store personal data longer than necessary for the purpose for which it was provided or required by law. Guest data is retained for up to 2 years after checkout, to simplify any subsequent bookings you may wish to make for you. The data will be automatically deleted 2 years after checkout. If you want your data to be deleted earlier, you can make this known via email@example.com (e-mail address of our partner hotel).
We have taken appropriate technical and organizational measures to protect personal data against unlawful processing:
These serve to prevent theft or destruction and for the safety of our guests and employees. The images are kept for a maximum of two weeks. If an incident has been recorded, the relevant images will be saved until the incident has been handled. The images will not be made available to third parties unless this is legally required and permitted. For example, if the police request images from us in the context of an investigation, we must cooperate and are then obliged to provide them.
You have the right to inspect, change, or delete the personal data that we have about you. You can also object to the processing of (part of) your personal data by our processors or by us. In addition, you have the right to have the information you provide transferred by us to yourself or directly to another party. We can, of course, ask you for identification before we can comply with such a request.
If you have a complaint about the processing of your personal data, we ask you to contact us. If, after we have had contact with each other, you are not satisfied with the result, we regret that, of course. You then have the right to file a complaint with the supervisory authority in the field of privacy, the Dutch Data Protection Authority (AP).